FAQ

General

Does it cost extra for pickup?

No, pickup and drop-off is included with tour.

Do you offer discounts?

We offer a military discount of %10 off of any tour.  Just enter the code: Military10 at checkout.  You must also show one valid military ID prior to the beginning of the tour.

We would also encourage you to sign up for our FREE self-guided tour through email. You never know what you may receive… hint, hint.

Do you cancel tours due to the rain?

O’ahu is a beautiful green paradise because it rains. Unless there is a tropical storm warning we do not cancel tours due to weather. We will do our best to make it an enjoyable tour and can offer alternatives to our planned activities. We will also not participate in any activity that would become hazardous due to weather conditions

When should I book a tour?

Please book tours as early as possible, 30-90 days is preferred but as long as the day is open we will try to accommodate you.

Are there additional costs not included in the tour?

Only if you choose to kayak or purchase a souvenir video of your tour. Also meals are not included.

Should I bring my own food or will we stop for lunch?

Part of our tour concept is to introduce you to local food. We will usually stop at a location that offers 2-3 different options. Meals are no host. You are also welcome to bring snacks.

How many people do your tours accommodate/what do you drive?

We will be driving a Jeep Wrangler Unlimited (four doors) which comfortably fits three adult passengers and two children. Of course we could squeeze in five adults if you are up for it, after all we spend as much time out of the vehicle as possible.

When Do Tours Begin

Unless otherwise stated each tour begins at 8:00 a.m. We are flexible and if you would like to meet at a different time please contact us.

Payment

What if I need to cancel a tour?

Our cancellation policy is as follows:

Tours cancelled

14+ days in advance – Full refund

7-14 days in advance – 75% refund

2-7 days in advance – 50% refund

2-7 days in advance – 25% refund

2-7 days in advance – No refund

Does it cost extra for pickup?

No, pickup and drop-off is included with tour.

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